Shipping & Returns Info
Shipping Options
- FREE Shipping on all orders over £50
-
£ 2.90 ~ Royal Mail standard 1st Class. Within the UK, 1 business day
-
£ 3.90 ~ Royal Mail 1st class Signed For. Within the UK, 1 business day
-
£ 7.90 ~ Royal Mail 1st Class Special Delivery, 1pm service. Within the UK, guaranteed next day delivery by 1pm.
-
£ 5.00 ~ Standard International. Rest of the World, 5 business days
-
£14.99 ~ International Tracked & Signed. Rest of the World. 5 business days.
Please allow 1-2 days for dispatch, on top of estimated delivery times. Whilst we will attempt to post all orders received by midday in the same day’s post, this can not be guaranteed.
Shipping times as advised by the Royal Mail.
Please allow additional time over the Christmas holidays. Visit www.royalmail.com/christmas/last-posting-dates for advice.
Returns Policy
If you would like to make a return then please ensure that you have checked the terms listed below to confirm that your order is eligible for a return.
How long you have depends on what you have ordered and how it is delivered.
- If you have bought goods, you have 14 days after the day you (or someone you nominate) receives the goods, unless:
(i) Your goods are split into several deliveries over different days. In this case you have until 14 days after the day you receive the last delivery to change your mind about the goods.
(ii) Your goods are for regular delivery over a set period, you have until 14 days after the day you receive the first delivery of the goods.
Your refund will be made within 14 days of us receiving the product back from you or within 14 days of you providing us with evidence that you have sent the product back to us.
Under all other circumstances, your refund will be issued within 14 days of us informing us that you would like to make an eligible return.
You do not have a right to cancel and order in respect of bespoke and custom made items
To request a refund, please contact us at contact@angelwoodcraft.co.uk or call via 01443480138
